STOCK CONTROLLER (PART-TIME) - BOCA RATON

Moncler S.p.a. - Boca Raton, FL

Part-time

Boca Raton, FL

About the position

The Stock Controller plays a crucial role in the operational success of the store by partnering with the store operations and sales team, as well as management, to ensure that all operational duties are executed effectively and in compliance with company procedures. This position is essential for maintaining the high standards of service that Moncler USA is known for, ensuring that both the back of house and front of house operations run smoothly. The Stock Controller is responsible for managing inventory, overseeing shipping and receiving procedures, and providing exceptional customer service, particularly in relation to repairs and returns of merchandise. In this role, the Stock Controller will achieve inventory level accuracy, including updates on units per transaction (UPT), and ensure that stock is maintained according to operational guidelines. The position requires effective support of all store staff to comply with company initiatives, particularly in inventory maintenance and back-of-house operations procedures. The Stock Controller will oversee incoming and outgoing shipments, guiding staff in managing store inventories and ensuring that all operational policies and procedures established by the Retail Operations Manager are adhered to. Additional responsibilities may be assigned as needed, making this a dynamic and integral position within the store's operations.

Responsibilities

• Ensure the Moncler USA Service standards are executed consistently
• Manage inventory, shipping and receiving procedures
• Provide Customer Service to customers in regards to repairs and return of merchandise
• Achieve inventory level accuracy including UPT updates
• Ensure stock/product both back of house and front of house are maintained to operations guidelines
• Effectively support all store staff to comply with all company initiatives (Inventory Maintenance, back-of-house Operations procedures, etc.)
• Oversee incoming and outgoing shipments and guide staff for store inventories
• Partner with all Stock Associates to maintain accurate inventory levels at all times
• Adhere to all Company Operational Policy and Procedures as established by the Retail Operations Manager
• Perform additional responsibilities as assigned

Requirements

• Minimum of 2 years Retail Operations experience
• Prior experience in luxury retail preferred
• Proven track record of successful inventory count, maintenance and availability reports
• Proficient computer knowledge (MS Word, Excel and Outlook)
• College Degree preferred

Nice-to-haves

• Results-driven and customer focused
• Ability to communicate with co-workers and customers alike
• Possess strong leadership qualities and can drive a team
• Possess strong attention to detail and can work with numbers
• Ability to read and analyze reports and perform fundamental calculations
• Ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
• Ability to operate and use all equipment necessary to run the store
• Ability to work varied hours and days to ensure store is fully operational
• Ability to stand and walk for majority of a 40-hour work week