Storage System Administrator (4471C), Berkeley IT 74186

$85,800 - $122,000/Yr

University of California - Berkeley, CA

Full-time - Mid Level

Remote - Berkeley, CA

Educational Services

About the position

The Storage System Administrator at the University of California, Berkeley is responsible for maintaining and managing centralized data storage facilities for enterprise servers and other campus computer systems. This role involves providing enterprise storage services to various customers across the Berkeley campus, including departments and research labs. The administrator will oversee the Storage Area Network (SAN) infrastructure, implement installations and upgrades, develop data storage policies, and assist system administrators and customers with problem resolution.

Responsibilities

• Researches and implements systems, services and technology solutions to support the Enterprise Storage systems and services.
• Implements system or device enhancements such as software, hardware and network configuration, updates and installations for projects or storage services of moderately complex scope.
• Supports the storage services through some scripting, some automation, testing on various physical devices, and deployment into production.
• Manages centralized servers and computer/storage related hardware.
• Implements computers, storage and networking systems.
• Manages service requests and incidents related to storage services.
• Provides customer service by meeting with various UC Campuses, Org Units and Labs and recognizing areas for improvement of services.
• Conducts systems programming and systems support activities and tasks.
• Engages in continuous professional development and training.

Requirements

• Self-motivated and works both independently and as part of a team.
• Demonstrated problem-solving skills.
• Ability to learn effectively and meet deadlines.
• Ability to write technical documentation in a clear and concise manner.
• Knowledge of system performance monitoring and actions that can be taken to improve or correct performance.
• Knowledge of security best practices (firewalls, certificates, etc.).
• Knowledge of NFS, SMB, iSCSI and Object (S3) storage best practices.
• Knowledge of Fibre Channel Network (Brocade switching, SANnav, etc.).
• Experience supporting VMware infrastructure for storage.
• Basic TCP/IP networking skills.
• Knowledge of storage technologies that may include NetApp, Cloudian, Loadbalancer.org, Brocade SANnav, Hitachi, Wasabi, and Pure arrays technologies.
• Knowledge of design, development, and application of technology and systems to meet business needs.
• Demonstrated skills associated with adapting equipment and technology to serve user needs.
• Demonstrated understanding of how system management actions affect other systems, system users and dependent / related functions.
• Ability to communicate technical information in a clear and concise manner across the organization and at varying levels.
• Knowledge and abilities associated with problem identification and resolution.
• Knowledge necessary to design, set-up, operate, and correct malfunctions involving application of enterprise storage technology systems.
• Knowledge of both on and off prem Cloud storage solutions (AWS, Azure and GCP).
• Basic scripting knowledge.
• Knowledge of other areas of IT (Linux, Windows and Project Management)
• Demonstrated commitment to the advancement of diversity, equity, inclusion, belonging, and justice.

Nice-to-haves

• General knowledge of ITIL Foundations and all functional areas of a large IT organization.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off for professional development activities.
• Flexible, hybrid or fully-remote work options based on candidate availability and business needs.