Store Associate

About the position

The Store Associate position at Burkes Outlet involves providing exceptional customer service and contributing to a team-oriented environment. The role focuses on enhancing the shopping experience for guests, promoting loyalty programs, and ensuring the store meets merchandising standards. Associates are empowered to engage with customers and work collaboratively to achieve sales goals.

Responsibilities

• Deliver exceptional guest experience and drive sales through customer service.
• Promote and educate guests on credit and loyalty programs to build loyalty.
• Execute store merchandising direction and standards, product flow, and inventory management.
• Utilize company standard software, systems, and procedures effectively.
• Engage in teamwork to accomplish store goals and objectives.
• Perform other duties as assigned.

Requirements

• Customer service experience preferred.
• Strong verbal communication skills.
• Ability to work both independently and as part of a team.
• Helpful attitude toward guests and team members.
• Attention to detail and ability to follow multi-step processes.
• Experience with Zebra PDA and POS systems is a plus.
• Ability to work varying hours including days, mid shifts, nights, weekends, and holidays.