Store Associate

$31,200 - $45,760/Yr

CVS Health - Winchester, VA

Full-time - Entry Level

Winchester, VA

Health and Personal Care Retailers

About the position

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we're shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person's unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. In this role, you will be responsible for providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues. You will focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed. You will accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures. Additionally, you will maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager. Supporting opening and closing store activities when needed is also part of your responsibilities. You will provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools. Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development, is also expected. Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health is essential.

Responsibilities

• Providing differentiated customer service by anticipating customer needs and demonstrating compassion and care in all interactions.
• Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
• Accurately performing cashier duties, handling cash, checks, and credit card transactions with precision while following company policies and procedures.
• Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.
• Supporting opening and closing store activities when needed.
• Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Requirements

• At least 16 years of age.
• Physical ability to remain upright on the feet for sustained periods of time.
• Ability to lift and exert up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
• Close visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details.

Nice-to-haves

• Previous experience in a retail or customer service setting.
• High School diploma or equivalent preferred but not required.

Benefits

• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan for eligible employees.
• Fully-paid term life insurance plan for eligible employees.
• Short-term and long-term disability benefits.
• Numerous well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year.