Store Associate

RaceTrac - Sugar Hill, GA

Full-time - Entry Level

Sugar Hill, GA

1,001-5,000 employees

Gasoline Stations and Fuel Dealers

About the position

The Store Associate at RaceTrac, Inc. is responsible for providing excellent customer service in a high-volume convenience store environment. This role involves assisting guests, maintaining store cleanliness, and ensuring compliance with food safety regulations. The position may require working nights, weekends, and holidays.

Responsibilities

• Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
• Rings up guests on cash register and balances cash and inventory transactions.
• Provides prompt, efficient, and courteous service.
• Resolves and when necessary escalates guest complaints.
• Focuses on collaboration and teamwork as a part of the store team; works well with the general public.
• Cleans in and outside of store including but not limited to sweeping the parking lot, mopping floors, emptying trash, cleaning rest rooms, filling water and towels at the pump, replacing pay-at-the-pump receipt paper, etc.
• Stocks shelves and coolers.
• Maintains food and beverage areas with freshly prepared ready-to-eat food and beverages.
• Adheres to all RaceTrac, federal, state and local food safety regulations.
• Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Requirements

• 1-2 years work experience preferred.
• Retail or customer service experience preferred.