NAPA Auto Parts-posted about 1 year ago
$42,640 - $42,640/Yr
Part-time • Entry Level
Milwaukee, WI
101-250 employees
Motor Vehicle and Parts Dealers

As a NAPA Automotive Parts Specialist, you will serve as the primary point of contact for customers in the retail store, providing expert advice and solutions for their automotive needs. This part-time role emphasizes customer service, product knowledge, and teamwork, making it an excellent opportunity for those looking to grow within the automotive industry.

  • Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone.
  • Assist other NAPA team members with customer inquiries using your parts knowledge.
  • Deliver outstanding customer care and interactions with all store visitors.
  • Bring customer focus and high energy to a fast-paced retail environment.
  • Welcome retail customers and engage them to ensure a positive consumer experience.
  • Utilize technology, including computers, cash registers, telephones, and paper catalogs.
  • Valid Driver's License.
  • Previous experience in a parts store or automotive industry, or a willingness to learn about auto parts.
  • High School Diploma or GED; Technical or Trade school courses or degree preferred.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment.
  • Strong listening skills and empathy for customers.
  • Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
  • Experience in a parts store, auction, retail store, or auto body/collision.
  • Knowledge of cataloging and/or inventory management systems.
  • Customer-centric approach with both external and internal customers.
  • ASE Certifications.
  • Competitive Pay
  • Outstanding health benefits
  • 401K
  • Stable company with a "family" feel
  • Culture of promotion from within
  • Great training and ongoing development
  • Pay is $20.50/hr
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