Store Counter Sales

$37,440 - $37,440/Yr

Genuine Parts Company - Deer Park, WA

Part-time,Full-time - Entry Level

Deer Park, WA

251-500 employees

Motor Vehicle and Parts Dealers

About the position

As a NAPA Automotive Parts Specialist, you will serve as the primary point of contact for customers entering the retail store, providing expert advice and solutions for their automotive needs. This role emphasizes customer service, teamwork, and a willingness to learn about automotive parts, making it an excellent opportunity for those looking to grow their careers in the automotive industry.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone.
• Assist other NAPA team members with customer inquiries using your parts knowledge.
• Deliver outstanding customer care and interactions with everyone who enters the NAPA Store.
• Engage retail customers to provide a positive consumer experience.
• Utilize technology, including computers, cash registers, telephones, and paper catalog systems.

Requirements

• Valid Driver's License
• Previous experience in a parts store or automotive industry, or a willingness to learn about auto parts.
• High School Diploma or GED; Technical or Trade school courses or degree preferred.
• Excellent verbal and written communication skills.
• Ability to thrive in fast-paced retail environments.
• Strong listening skills and empathy for customers.

Nice-to-haves

• Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, or auto body/collision.
• Knowledge of cataloging and/or inventory management systems.
• ASE Certifications.

Benefits

• Competitive Pay at $18.00 per hour
• Outstanding health benefits
• 401K plan
• Stable company with a Fortune 200 ranking
• Culture of promotion from within
• Great training and ongoing development opportunities