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Store Customer Sales Representative
$70,000 - $70,000/Yr
NAPA Auto Parts - Copiague, NY
posted about 2 months ago
Full-time - Entry Level
Copiague, NY
1,001-5,000 employees
Motor Vehicle and Parts Dealers
About the position
The Customer Sales Representative role at NAPA is focused on driving growth through business-to-business sales, primarily by acquiring new customers and maintaining relationships with existing ones. This position offers a base salary plus commission, emphasizing the importance of sales performance and customer satisfaction.
Responsibilities
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
- Promote the entire line of NAPA products and programs to Wholesale Customers.
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis.
- Identify specific needs of customers and align solutions with NAPA's offerings.
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines.
- Engage customers and keep them connected through all of NAPA's eSales programs.
- Perform educational seminars, clinics, and presentations on NAPA product lines and services.
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints, and questions in person or by telephone.
Requirements
- Prior experience in a Retail store or outside sales.
- 2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance.
- Capability to present information in group meetings.
- Valid driver license with no more than 2 moving violations in the last 4 years required.
Nice-to-haves
- Bachelor's Degree
- Background in the Automotive Industry
Benefits
- 401(k)
- Cell phone reimbursement
- Health insurance
