Store Department Manager-Operations

$37,960 - $48,464/Yr

Michaels - Seattle, WA

Full-time - Mid Level

Seattle, WA

1,001-5,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Store Department Manager-Operations at Michaels is responsible for leading operational processes to enhance sales and profits while ensuring the store is well-stocked and merchandised. This role involves managing inventory, training team members, and delivering exceptional customer service, all while adhering to company policies and standards.

Responsibilities

• Assist Store Manager in planning and supporting the scheduling and execution of store workload.
• Lead and manage adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance with applicable laws and requirements.
• Support and participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
• Achieve your KPI's; manage your team to achieve their role KPI's.
• Manage the visual merchandising standards in store and execution of feature space and seasonal layouts.
• Manage and execute the inventory management processes in store.
• Manage and execute merchandise operations and Omni channel processes.
• Manage and execute shrink and safety programs.
• Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development.
• Serve as Manager on Duty (MOD) and acknowledge customers, help locate product and provide solutions.

Requirements

• Retail management leadership experience
• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Benefits

• Competitive pay range of $18.25 - $23.30
• Opportunities for personal and professional growth
• Inclusive work environment
• Reasonable accommodations for individuals with disabilities