Store Director

Rouses Enterprises

418d • $30,000 - $90,000

About The Position

The Store Director at Rouses is responsible for leading the entire store team to achieve financial targets while ensuring a remarkable shopping environment. This role emphasizes customer service, team development, and operational excellence in a fast-paced retail setting. The Store Director is expected to foster a positive store culture, resolve issues, and maintain compliance with regulatory requirements, all while driving profitability and sales.

Requirements

• Current Food Safety Management Certification or ability to acquire one within 90 days of hire.
• 5+ years of retail grocery leadership and management experience.
• Excellent people-leadership, organization, communication, delegation, and management skills.
• Strong financial acumen and proficiency using web apps.
• Ability to work a flexible schedule.
• Ability to pass a criminal background check and drug screen.

Nice To Haves

• Customer service experience (1 year preferred).

Responsibilities

• Leading the entire store team to achieve overall financial targets including profitability, sales, and labor.
• Guaranteeing a remarkable shopping environment with friendly team members and clean facilities.
• Evaluating ongoing operations to identify opportunities for praise and improvement in each department.
• Communicating regularly with the store team and upper management regarding updates and issues.
• Validating that messages cascade appropriately through the entire store team.
• Removing roadblocks for team members that impede their ability to perform their job.
• Addressing customer and team member complaints, questions, and suggestions.
• Interviewing potential store team leaders and team members.
• Confirming effective team member orientation and training occurs in all departments.
• Developing and mentoring management team members for future leadership positions.
• Preparing and delivering performance evaluations and administering course corrections as necessary.
• Understanding store systems and processes for effective use.
• Maintaining a safe, harassment-free environment and conducting investigations as needed.
• Ensuring compliance with all regulatory requirements.
• Partnering with community organizations and staying informed about new products.
• Monitoring use and maintenance of store equipment and facilities.
• Researching direct market grocery competition and communicating findings.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed