Store Director

American Freight • San Antonio, TX

440d

About The Position

The Store Director at American Freight is responsible for leading all aspects of the store's operations, including staffing, sales, merchandising, and overall financial performance. This role involves managing a diverse team of associates to achieve sales, margin, and profit goals while ensuring customer satisfaction and effective inventory management. The Store Director plays a crucial role in fostering an inclusive culture and promoting the company's values across the team.

Requirements

• Proven experience in retail management or a similar role.
• Strong leadership skills with the ability to motivate and develop a diverse team.
• Excellent communication and interpersonal skills.
• Ability to analyze financial performance and drive sales initiatives.
• Experience in inventory management and operational excellence.

Nice To Haves

• Experience in the furniture or home goods retail industry.
• Familiarity with customer service best practices.
• Knowledge of merchandising and sales strategies.

Responsibilities

• Role models behaviors for all members of their assigned District Team.
• Owns and promotes the Code of Conduct and develops American Freight cultural values across all team members.
• Responsible for hiring, training, and developing a highly productive and diverse team of managers and associates.
• Leads the store to ensure achievement of financial goals including revenue, margin, expense, cost recovery, customer satisfaction, and inventory shrinkage.
• Directly oversees all sales-related initiatives including implementation of the defined selling process and achievement of sales targets.
• Oversees and manages the Operations Manager to ensure all operations meet standards and expectations.
• Ensures execution of all Retail Non-Negotiable Standards including staffing, brand, and presentation standards.
• Manages the overall customer experience, including in-store experience and resolution of customer complaints.
• Partners with District Manager to address business opportunities within the store.

Benefits

• Opportunities for internal advancement and career growth.
• Inclusive company culture that values diversity.
• Comprehensive training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Truck Transportation
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees