Store General Manager

Star Furniture - Cypress, TX

Full-time - Manager

Cypress, TX

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Store General Manager at Star Furniture is a dynamic leader responsible for driving the brand's unique expression through their team, ensuring an exceptional shopping experience for customers while achieving strong business results. This role is crucial for the long-term success of the store, overseeing the full P&L and metrics, and fostering a motivated and skilled team. The General Manager will lead the store's sales growth, margins, and profitability, while executing the store plan across various functions including sales, operations, merchandising, and talent management.

Responsibilities

• Develop and execute the store plan to achieve sales goals and improve operational, visual, and financial performance.
• Ensure store profitability, sales, margins, service, and all related KPIs are met.
• Recruit, hire, and develop high-performing sales associates and support staff to enhance customer experience.
• Lead team development through consistent training and effective talent reviews.
• Establish a culture of accountability with clear expectations and follow-through.
• Continuously improve store and team performance over time.

Requirements

• Proven ability to grow sales and develop a high-performance sales team.
• Strong operational management skills for running a store efficiently.
• Experience in human resources, including recruiting, hiring, training, and development.
• Business acumen to manage store P&L, including margins and expenses.
• Skill in executing effective visual merchandising.

Nice-to-haves

• Experience in retail management or a similar leadership role.
• Familiarity with customer service best practices.
• Ability to analyze sales data and market trends.

Benefits

• Comprehensive health care options (medical, telemedicine, dental, and vision)
• 401(k)
• Paid Time Off
• Voluntary Long-Term Disability
• Voluntary Life Insurance
• Generous Employee Discount