Store Lead - Gaffney Premium Outlets - Part time

The Children's Place - Gaffney, SC

Part-time - Entry Level

Gaffney, SC

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Lead at The Children's Place is responsible for supporting the Store Leadership Team by managing cash-wrap operations, executing opening and closing procedures, and acting as the Leader on Duty (LOD). This role involves engaging with customers, maintaining store standards, and fostering teamwork and employee development within the store.

Responsibilities

• Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
• Partner with Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback on a daily basis and during the annual performance review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store.
• Represent the company in a professional and positive manner.
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience and driving store profitability while leveraging payroll.
• Process payroll weekly and modify schedule based on business climate.
• Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards & Safety requirements are being met.

Requirements

• High school diploma or equivalent.
• 1-3 years previous retail experience.
• Must be at least 18 years of age.
• Excellent customer engagement skills.
• Detail-oriented with the ability to prioritize tasks.
• Ability to work in a team environment.
• Ability to give and receive performance-based feedback.
• Embrace self-development and be an effective communicator.
• Adaptable and flexible to changing priorities.
• Excellent time management, planning, and organization skills.
• Proficient in Microsoft Office.
• Ability to adapt to and learn internal applications.
• Ability to work a flexible schedule, including weekends, to meet business needs.

Nice-to-haves

• Experience in a leadership role within retail.
• Knowledge of inventory management systems.

Benefits

• Flexible scheduling options.
• Employee discounts on merchandise.