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Mobily - Fountain, CO
posted 2 months ago
Full-time - Entry Level
Fountain, CO
Furniture, Home Furnishings, Electronics, and Appliance Retailers
About the position
The Store Lead at Mobily LLC is responsible for overseeing the daily operations of the store, ensuring outstanding customer service, and driving sales. This role involves managing staff, handling cash and inventory, and maintaining store cleanliness and organization. The Store Lead also plays a key role in customer retention and acquisition, while performing various management duties in the absence of the Store Manager.
Responsibilities
- Sell Wireless phones, services, and accessories
- Provide outstanding customer service to customers
- Retain customers and gain new customers
- Work flexible hours, weekends, and holidays
- Perform opening and closing procedures daily
- Take the daily deposit to the bank and any other required opening duties if opening
- Prepare the deposit and any other required closing duties when closing
- Ensure doors are locked and alarmed at closing
- Maintain cleanliness of the store including bathrooms and sales floor
- Report maintenance issues to the manager or maintenance department if no manager is present
- Manning table events and local fair events
- Assist in miscellaneous marketing activities as assigned by RSM/TM
- Enforce scheduling and OT policies when the Manager is absent
- Follow cash handling and inventory procedures when the Manager is absent
- Handle customer escalation issues when the Manager is absent
- Drive sales with the sales team when the Manager is absent
- Assist in coaching the sales team on results and executing the sales model and operational controls
Requirements
- One (1) year of Wireless Experience
- One (1) year of proven retail sales management experience (interactive sales process, commissioned sales)
- Must be able to pass background checks
- 6 months or more Experience with coaching or training others
- 6 months or more Experience as a Key holder, Assistant Manager, or Store Manager
Benefits
- Base pay range of $41K - $57K per year
- Potential for bonuses based on performance
- Opportunities for career growth and development
