Store Leader - Clarksburg

Kate Spade - Clarksburg, MD

Full-time - Manager

Clarksburg, MD

Leather and Allied Product Manufacturing

About the position

The Store Leader at Kate Spade is responsible for overseeing the retail operations of the store, ensuring exceptional customer service, and driving sales performance. This role involves managing a team, developing client relationships, and maintaining brand standards while achieving financial success. The Store Leader will also be involved in hiring, training, and motivating staff, as well as executing visual merchandising and operational excellence.

Responsibilities

• Oversee the development of clientele and build relationships with clients to drive sales.
• Ensure associates utilize their client books to generate increased sales through reviews and outreach.
• Model and supervise the selling environment, providing coaching on sales training processes.
• Achieve financial success by improving measurable statistics that impact store performance.
• Hire, train, and motivate a qualified sales team that represents the Kate Spade brand effectively.
• Provide development for the assistant manager and supervisor through training and feedback.
• Network and create positive community relationships to generate business and awareness of the brand.
• Attend company management meetings to stay aligned with corporate strategies.
• Communicate the Kate Spade brand aesthetic and philosophy to the sales team and customers.
• Implement visual merchandising directives and maintain visual standards.
• Analyze business trends and communicate sell-through and stock levels to the District Leader.
• Supervise store opening and closing procedures, including cash handling and deposits.
• Conduct regular store meetings for consistent communication with employees.
• Maintain payroll budget and adjust store schedules as necessary for business needs.
• Oversee operational responsibilities to ensure accurate processing of markdowns, transfers, and inventory management.
• Ensure compliance with loss prevention policies.

Requirements

• Minimum 3 years management experience in luxury goods or a comparable retail environment.
• Strong leadership qualities and effective communication skills with all levels of the organization.
• Ability to analyze selling reports and identify business trends.
• Proficient in Windows-based software such as Excel, Word, and Outlook.

Nice-to-haves

• College degree preferred.
• Prior luxury goods experience preferred.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on products.
• Opportunities for professional development and training.
• Health and wellness programs.