Store Logistics Manager #187 - Overland Park, KS

Academy Sports + Outdoors - Overland Park, KS

Full-time - Mid Level

Overland Park, KS

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As a Store Logistics Manager at Academy Sports + Outdoors, you will play a crucial role in overseeing the operational excellence of the store. This position requires a strong leader who can manage a team of up to 40 individuals, ensuring that all operational goals are met while maintaining high standards of customer service and compliance with regulations. You will be responsible for the execution of logistics and merchandising strategies, which includes managing the daily operations of the store, developing staffing plans, and ensuring that all team members are trained and held accountable for their performance. Your leadership will be essential in driving sales targets and operational efficiency, as well as fostering a positive work environment that encourages growth and development among team members. In this role, you will also be tasked with conducting audits of firearm sales to ensure compliance with federal and state laws, which includes completing necessary documentation and conducting background checks. You will actively participate in personnel decisions, including hiring, training, and performance management, while also providing guidance and support to team leads and members. Your ability to analyze business operations and implement effective strategies will be key to achieving the store's objectives and enhancing overall productivity. The Store Logistics Manager will engage in regular communication with upper management, including the Regional Vice President and District Manager, to discuss store performance and implement changes based on feedback. You will be expected to uphold company policies and safety regulations, ensuring that all team members adhere to established practices. This position is not only about managing logistics but also about leading a team to success and creating a positive shopping experience for customers.

Responsibilities

• Overall management responsibility for the execution and operational excellence of the entire store.
• Management responsibility for store Logistics and actively participates in personnel decisions of team members, including employee selection, training, discipline, termination, and development.
• Provides departmental direction and daily supervisory oversight to Logistics and Merchandising Team Leads, and to Merchandising and Receiving Team Members to ensure execution of weekly merchandising, marketing, and receiving plans.
• Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store.
• Manages workforce productivity, efficiency, and process improvement projects and initiatives.
• Responsible for holding team members accountable for compliance with established sales, safety, and security practices and procedures in conjunction with local, state, and federal regulations.
• Ensures the completion of departmental zoning and adherence to department, store, and Company standards.
• Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook.
• Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks.
• Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver.
• Required to complete Firearms Sales Certification training.
• Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing, and coaching team members.

Requirements

• Bachelor's degree in related field preferred.
• At least three years of relevant work experience required.
• Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions.
• Must meet requirements to qualify to obtain/maintain FOID card (Illinois only).
• Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols, and expectations; leads by example and effectively drives the performance of team members.
• Excellent customer service orientation.
• Effective problem solving and communication with customers and team members.
• Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition, and an orientation to profitability and established targets.
• Reads, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
• Speaks clearly, positively, and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners, and the general public.
• Writes reports, business correspondence, and procedure manuals.
• Effectively presents information and responds to questions from groups of team members, business partners, customers, and the general public.
• Applies common sense understanding and reasoning to make appropriate, timely decisions.
• Working knowledge of inventory software, order processing systems, payroll systems, and Microsoft Office products such as Word and Excel.
• Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral, or diagram form.