Store Logistics Manager #77 - East Plano, TX

Academy Sports + Outdoors - Plano, TX

Full-time - Mid Level

Plano, TX

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Logistics Manager is responsible for the overall management and operational excellence of the store, leading a team of up to 40 people to achieve sales targets and ensure compliance with federal and state regulations regarding firearms transactions. This role involves strategic planning, team development, and maintaining high standards of customer service and operational efficiency.

Responsibilities

• Overall management responsibility for the execution and operational excellence of the entire store.
• Management responsibility for store logistics and participation in personnel decisions including employee selection, training, discipline, termination, and development.
• Provides departmental direction and daily supervisory oversight to Logistics and Merchandising Team Leads, ensuring execution of weekly merchandising, marketing, and receiving plans.
• Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store.
• Manages workforce productivity, efficiency, and process improvement projects and initiatives.
• Responsible for holding team members accountable for compliance with established sales, safety, and security practices and procedures.
• Ensures completion of departmental zoning and adherence to department, store, and company standards.
• Supervises execution of various assignments as delegated by the Store Director.
• Participates in floor walks with Regional Vice President, District Manager, and Store Director, creating implementation plans based on feedback.
• Audits firearm sales in compliance with federal and state law, including completing ATF Form 4473 and conducting background checks.
• Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing, and coaching team members.

Requirements

• Bachelor's degree in a related field preferred.
• At least three years of relevant work experience required.
• Demonstrated success in leading overall departments of up to 40 people.
• Must meet federal and state requirements for selling and processing firearms transactions.
• Must meet requirements to qualify to obtain/maintain FOID card (Illinois only).
• Exceptional supervisory and management skills.
• Ability to effectively coach team members on store policies, protocols, and expectations.
• Excellent customer service orientation.
• Effective problem solving and communication skills with customers and team members.
• Strong business acumen with an understanding of business implications of decisions.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Strong written and verbal communication skills.

Nice-to-haves

• Working knowledge of inventory software, order processing systems, payroll systems, and Microsoft Office products such as Word and Excel.