Store Manager - 345508

$53,550 - $100,800/Yr

Bridgestone Corporation - Shorewood, IL

Full-time - Entry Level

Shorewood, IL

10,001+ employees

Plastics and Rubber Products Manufacturing

About the position

The Store Manager is responsible for overseeing all aspects of store operations at Firestone Complete Auto Care, including managing staff, driving sales, and ensuring customer satisfaction. This role involves coaching and developing team members, as well as handling merchandising, advertising, and promotions. The Store Manager plays a crucial role in achieving store goals and maintaining financial records.

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Build customer satisfaction & loyalty creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.

Nice-to-haves

• 2 year college degree or equivalent.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid holidays
• Tuition reimbursement program
• Flexible work schedule
• On demand pay (daily pay) program available