Store Manager/Assistant Manager

$43,680 - $70,720/Yr

Dote Coffee Bar - Bellevue, WA

Full-time - Mid Level

Bellevue, WA

About the position

The Store Manager/Assistant Manager at Dote Coffee Bar is responsible for overseeing daily operations, ensuring customer satisfaction, and managing staff in a high-end coffee shop environment. This role requires strong leadership skills, a commitment to quality service, and the ability to handle various managerial tasks while fostering a positive team atmosphere.

Responsibilities

• Respond to customer inquiries in a prompt and professional manner.
• Ensure the store is adequately staffed during busy hours.
• Make high-quality coffee and tea beverages and mentor/support team bar training.
• Answer customers' questions regarding products.
• Maintain an appropriate level of product inventory.
• Manage the schedule of workers.
• Ensure that all workers are performing their duties efficiently.

Requirements

• Previous managerial experience in a customer service environment.
• Excellent people skills and a commitment to customer satisfaction.
• Ability to perform heavy lifting as required by the job.

Nice-to-haves

• Experience in a high-end coffee shop environment.
• Strong problem-solving skills and attention to detail.

Benefits

• Employee discount
• Flexible schedule
• Paid time off