Store Manager- Customer Service/ Retail

Signet Jewelers - Cambridge, MA

Full-time - Mid Level

Cambridge, MA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Store Manager at Banter by Piercing Pagoda is responsible for leading a dynamic team in a retail environment focused on customer service and sales excellence. This role emphasizes operational management, team development, and achieving sales targets while fostering a vibrant workplace culture.

Responsibilities

• Maintain a daily focus on achieving individual and team sales targets.
• Develop a high-performing team through training and evaluation.
• Enforce company policies and manage P&L for optimal performance.
• Execute strategic initiatives to drive sales and profit projections.

Requirements

• At least one year of retail management experience, preferably in jewelry or specialty retail.
• Comfortable navigating POS terminals, scanners, and basic computer software and hardware.
• Ability to interpret and convey instructions effectively.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Prescription drug insurance