Store Manager- Customer Service/ Retail

Signet Jewelers - Cambridge, MA

Full-time - Mid Level

Cambridge, MA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Store Manager at Banter by Piercing Pagoda, you will lead a dynamic team in a retail environment focused on delivering exceptional customer experiences and achieving sales goals. This role emphasizes leadership, operational excellence, and team development, providing opportunities for personal and professional growth.

Responsibilities

• Maintain a daily focus on achieving individual and team targets, driving sales and profit projections.
• Develop a high-performing team through training, evaluation, and fostering a culture of continuous improvement.
• Enforce company policies, manage P&L, and execute strategic initiatives for optimal performance.

Requirements

• At least one year of retail management experience, preferably in jewelry or specialty retail.
• Comfortable navigating POS terminals, scanners, and basic computer software and hardware.
• Ability to interpret and convey instructions effectively in various forms.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid holidays
• Prescription drug insurance
• Vision insurance