Store Manager | Eastview Mall (12 month contract)
Lululemon Athletica - Rochester, NY
posted 2 days ago
About the position
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and that the store is delivering world-class guest experience. Store Managers are responsible for hiring and developing people. Store Managers are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their store delivers quality guest experience in line with company values and directives (people experience, store operations, product, and community relationships).
Responsibilities
- Create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences.
- Establish a vision for the store, based on key metrics and initiatives, and cascade to all team members.
- Manage the store's hiring strategy to build a strong and diverse team.
- Support ongoing learning and development of all team members consistently and equitably.
- Address all employee concerns and issues.
- Lead an exceptional guest experience on the floor through assessing the level of guest connection.
- Manage and direct in-store team members to ensure optimal guest experience.
- Address emergent issues, including guest escalations and urgent requests.
- Establish and increase brand awareness in the community.
- Plan and execute local, regional, and area driven Community projects and initiatives.
- Drive overall store visual merchandising and product strategy.
- Manage sell-through by monitoring product levels and ensuring accuracy of inventory counts.
- Plan and execute high-level quarterly and seasonal planning for store.
- Manage whole store profit and loss (P&L) in accordance with goals.
- Move dynamically and lead from the floor to assess and fulfill the needs of the business.
- Understand and adhere to people safety policies and procedures.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.
Requirements
- Must be legally authorized to work in the country in which the store is located.
- Must have the ability to travel to assigned store with reliable transportation methods.
- 1 year people management experience.
- 1 year managing business operations and administration.
Nice-to-haves
- High school diploma, GED, or equivalent.
- Bachelor's degree or equivalent.
- 2 years retail or sales specific management experience.
Benefits
- Extended health and dental benefits, and mental health plans.
- Paid time off.
- Savings and retirement plan matching.
- Generous employee discount.
- Fitness & yoga classes.
- Parenthood top-up.
- Extensive catalog of development course offerings.
- People networks, mentorship programs, and leadership series.
