Store Manager/Experienced Customer Service Professional

$46,800 - $62,400/Yr

Confidential - Auto Service Professional - Ann Arbor, MI

Full-time - Entry Level

Onsite - Ann Arbor, MI

About the position

The Store Manager/Experienced Customer Service Professional role is focused on providing exceptional customer service in a busy automotive repair shop. The position emphasizes a friendly and supportive work environment, with opportunities for advancement and a strong emphasis on teamwork. The ideal candidate will have a passion for working with people and a commitment to maintaining high standards of customer satisfaction.

Responsibilities

• Manage daily operations of the store and ensure customer satisfaction.
• Provide excellent customer service and build long-lasting relationships with customers.
• Support and train staff in customer service best practices.
• Maintain a clean and organized work environment.
• Assist in the management of inventory and supplies.

Requirements

• High school diploma or GED required.
• 2 years of customer service experience preferred.
• Valid Driver's License and clean driving record required.
• Strong computer and keyboarding skills.

Nice-to-haves

• Experience in retail sales is preferred.
• Car knowledge is a plus but not essential.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off