Store Manager II - Media

$86,840 - $130,000/Yr

TD Bank - Media, PA

Full-time - Mid Level

Media, PA

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible for the Store growth by focusing on deepening customer relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to customers.

Responsibilities

• Develop and manage a Store portfolio including deposits, loans, fees, and expenses.
• Lead, coach, and motivate the Store team to deliver exceptional employee and customer experiences.
• Achieve Store and individual performance metrics.
• Manage multiple store locations and/or a diverse customer base as required.
• Act as a peer mentor to developing store managers.
• Oversee management of team requiring workforce decisions on acceptable levels of risk.
• Originate loan applications and conduct loan closings.
• Maintain active registration status with NMLS.

Requirements

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service, or financial services industries.
• 4+ years of supervisory, leadership, and coaching experience.
• 4+ years of proven business development skills.
• Small Business and Consumer lending experience required.
• Strong financial analysis skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office suite.

Nice-to-haves

• Notary License (preferred)

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.