Store Manager (LA)

$68,000 - $72,000/Yr

Burrow - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Burrow is seeking a Store Manager to oversee the daily operations of our Los Angeles showroom and lead a team of salespeople. The role focuses on delivering exceptional customer service, achieving sales targets, and maintaining brand consistency while embodying Burrow's values and philosophy.

Responsibilities

• Understand and communicate Burrow's values and brand philosophy to customers through authentic engagement.
• Demonstrate and explain the benefits and features of Burrow products and their assembly.
• Engage customers, make recommendations, and complete sales as a top producer.
• Manage a team with agility, continuously improving based on feedback.
• Ensure the team delivers outstanding customer service, meeting customer needs and managing issues.
• Perform operational duties to exceed financial and customer experience targets.
• Assist in planning and executing periodic store events with the marketing team.

Requirements

• 2-4 years of experience in a retail leadership position, preferably in home/furniture.
• Strong time management and organizational skills.
• Proficient in Microsoft Office Suite.
• Ability to effectively communicate in person, in writing, and over the phone.
• Demonstrated passion for creating an unforgettable client experience.
• Proven experience in achieving sales goals and analyzing KPIs.

Nice-to-haves

• Passion for furniture and interior design.
• Self-motivated and confident in networking and leading by example.
• Innovative, proactive, entrepreneurial, and a team player.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• Free design services
• Furniture discounts
• Anniversary merchandise credits