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Michigan State University - East Lansing, MI

posted 3 months ago

Full-time - Mid Level
Onsite - East Lansing, MI
Educational Services

About the position

The Store Manager / Operations Supervisor II at Michigan State University is responsible for overseeing retail operations, including supervising staff, managing schedules, and ensuring service excellence. This role involves hiring, training, and evaluating employees, as well as developing marketing strategies and maintaining partnerships within the MSU community. The position emphasizes high-performance practices and a commitment to equity and inclusion.

Responsibilities

  • Supervise retail operations and manage support staff schedules.
  • Interview, hire, train, evaluate, and discipline regular and student employees.
  • Assist in the development of store marketing and promotional strategies.
  • Provide excellent customer service and maintain partnerships with the MSU community.
  • Engage in high-performing practices that value people and stewardship.

Requirements

  • Knowledge equivalent to two or three years of college or vocational training in a related field.
  • 1 to 3 years of progressively responsible work experience in a related area.
  • 1 to 3 years of supervisory experience.
  • Possession of a valid vehicle operator's license.

Nice-to-haves

  • Demonstrated passion for recycling and sustainability.
  • Creative and innovative problem-solving skills in a collaborative environment.
  • Ability to communicate effectively with a diverse population.

Benefits

  • Free comprehensive health care for employees and their families.
  • 10% contribution toward retirement savings.
  • Generous sick, vacation, personal, and holiday time.
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