Store Manager (Sales, Customer Service)

$55,000 - $120,000/Yr

Freeway Insurance Services America - Stockton, CA

Full-time - Entry Level

Stockton, CA

501-1,000 employees

Insurance Carriers and Related Activities

About the position

As a Store Manager at Freeway Insurance Services America, LLC, you will play a pivotal role in driving the success of our retail operations. This position is designed for individuals who are not only passionate about sales but also eager to lead and mentor a team. You will be responsible for overseeing the daily performance of the sales team, ensuring that they meet their targets while providing exceptional customer service. Your leadership will be crucial in expanding our business by building strong relationships with existing customers and actively pursuing new opportunities. You will also be tasked with coaching team members to maintain a high standard of customer care, addressing any escalated customer service issues, and executing all aspects of Store Operational Excellence (SOE). This role offers substantial financial rewards through unlimited commission and various incentive plans, making it an exciting opportunity for motivated individuals looking to advance their careers in the insurance industry.

Responsibilities

• Lead the sales team's daily performance and targets.
• Expand business by proactively building relationships with existing customers.
• Coach members of the sales team to deliver consistent customer care.
• Oversee the sales team to achieve operational targets and monitor performance.
• Assist with escalated customer service issues and questions.
• Execute all aspects of Store Operational Excellence (SOE).

Requirements

• Valid Property & Casualty License preferred (but not required).
• Bilingual in English and Spanish preferred.
• 2 or 4 year college degree or equivalent experience/education.
• Previous experience leading, coaching, and mentoring sales teams.
• Understanding of fiduciary duty and maintaining high levels of integrity and ethics.
• Ability to build relationships with sales customers.
• Ambitious professional motivated by opportunity for advancement.
• Excellent written and verbal communication skills.

Nice-to-haves

• Experience in insurance sales.
• Familiarity with incentive sales plans and bonuses.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Unlimited/uncapped commission
• Paid training
• Opportunities for advancement
• Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans.
• Pet insurance.