Store Manager - Take 5 Oil Change

$70,000 - $85,000/Yr

Take 5 Oil Change - Charlotte, NC

Full-time - Manager

Charlotte, NC

Repair and Maintenance

About the position

The Shop Manager at Take 5 Oil Change is responsible for overseeing the daily operations of the shop, ensuring excellent customer service, and leading a team of technicians. This role involves managing staff, maintaining shop standards, and driving financial results while providing a hassle-free oil change experience to customers.

Responsibilities

• Recruiting, interviewing, and onboarding new team members.
• Motivating the team and holding them accountable for performance.
• Checking in with customers to ensure a great experience.
• Ensuring the crew provides excellent customer service.
• Controlling inventory and conducting end-of-period and end-of-year inventory.
• Placing product orders and understanding shop financials.
• Conducting quarterly employee evaluations.
• Submitting payroll and creating crew schedules.
• Supporting technicians with their duties.

Requirements

• High school diploma or equivalent (preferred).
• 2 years of supervising experience (preferred).
• 2 years of customer service experience (preferred).
• Basic computer skills.
• Ability to lift up to fifty (50) pounds.
• Ability to work in hot/cold weather conditions.
• Must be adaptive to change.

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off