Take 5 Oil Change - Mooresville, NC
posted about 1 month ago
The Take 5 Family is seeking a dynamic and customer-oriented Shop Manager to lead our team in Mooresville, NC. As a Shop Manager, you will be responsible for overseeing the daily operations of the shop, ensuring that all team members adhere to the Take 5 standards for oil changes and other light maintenance services. This role requires a strong focus on customer service, as you will be the first line of defense in ensuring that customers have a positive experience. You will be accountable for your team's performance, motivating them to deliver exceptional service while maintaining a fun and engaging work environment. In this position, you will be involved in various aspects of shop management, including recruiting, interviewing, and onboarding new team members. You will also be responsible for conducting quarterly employee evaluations, managing payroll, and creating crew schedules. Your ability to understand the shop's financials will be crucial in driving results and meeting budgetary goals. You will need to control inventory by conducting regular audits and placing product orders as necessary. The ideal candidate will possess a positive attitude, strong leadership skills, and the ability to adapt to changing circumstances. You will be expected to work approximately 55 hours per week, including early hours, and be prepared to work in varying weather conditions. Physical demands include walking, standing, bending, and lifting up to 50 pounds. If you enjoy working in a fast-paced environment and have a passion for customer service, this could be the perfect opportunity for you!