Store Manager - The BLVD

About the position

The Store Manager at Pandora is a pivotal role that embodies the brand's values and culture while delivering exceptional customer experiences. This position involves leading a team, driving sales, and ensuring a high-performance selling environment. The Store Manager will engage with customers on the sales floor, coach team members, and work closely with management to achieve commercial targets and foster a positive store culture.

Responsibilities

• Develop a store culture filled with passion for the brand, where team members shine as extraordinary brand ambassadors.
• Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
• Achieve commercial targets and KPI expectations, setting new records and achieving remarkable success.
• Build, coach, and inspire a team of talented Pandorians, providing real-time feedback and guidance to empower the team in achieving their KPI goals.
• Identify and resolve any potential performance issues and policy violations in partnership with the Divisional Sales Manager and Human Resource Generalist.
• Guarantee the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.

Requirements

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills, both written and verbal, with the ability to connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking to deliver positive results.
• Skilled in recruiting, retaining, and developing exceptional teams, with a focus on succession planning and internal mobility.
• Proficient in Microsoft Office 365 Suite, KWI, POS systems, and applicant tracking systems.
• Must be at least 18 years old and able to provide proof of identity and eligibility to work.

Nice-to-haves

• Experience in the jewellery or luxury retail sector.
• Familiarity with customer relationship management (CRM) systems.

Benefits

• Robust compensation package including base salary and bonuses.
• 401K plan for financial security.
• Extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D.
• Anniversary gift cards and product discounts.
• Learning and development programs, continuous feedback, and LinkedIn learning.
• Tuition reimbursement.
• PTO Package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.