Store Manager (The Salvation Army) Canoga Park

$44,262 - $44,262/Yr

The Salvation Army - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Store Manager at The Salvation Army's Canoga Park location is responsible for overseeing the daily operations of the thrift store, ensuring excellent customer service, and managing a team of employees. This role involves strategic planning to enhance sales and profitability while maintaining strong community relations. The Store Manager will also handle employee training, scheduling, and compliance with store policies, contributing to the overall success of the Adult Rehabilitation Program.

Responsibilities

• Plan and direct the day-to-day operations of the assigned store location.
• Develop strategies to improve customer service, drive store sales, and increase profitability.
• Ensure customer/donor needs are met and maintain good community relations.
• Schedule store employees to ensure appropriate coverage in the store and donation center.
• Coordinate daily morning and shift change team meetings.
• Supervise employees to ensure compliance with published directives and guidelines.
• Interview and process hiring of new store employees.
• Provide training for new personnel on store policies and procedures.
• Issue disciplinary warnings, conference reports, and employee evaluations.
• Ensure the store is maintained with adequate inventory levels.
• Complete regular and accurate Rag Out from the sales floor.
• Ensure effective and efficient work of Material Handlers in Back Room Processing.
• Safeguard cash in registers and bank cash receipts as per policy.
• Process paperwork related to Time and Attendance compliance.
• Attend monthly district meetings and conduct store monthly meetings.
• Establish and maintain safety measures in the store.
• Implement appropriate loss prevention measures.

Requirements

• High School diploma/GED or equivalent.
• Minimum of 2 years previous Retail Management/Supervisory experience.
• Ability to accurately handle POS/Cash Register operations and cash transactions.
• Valid Driver's license and proof of insurance.
• Pass a background check including Criminal History and Sex Offender Registry.
• Effective communication skills with management, employees, customers, and donors.

Nice-to-haves

• Retail management experience (1 year preferred).
• Ability to relocate before starting work (preferred).

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Employee assistance program
• Employee discount
• Referral program
• Retirement plan