Store Manager

Speedy Group Holdings Corporation - Dallas, TX

Full-time - Entry Level

Dallas, TX

1,001-5,000 employees

About the position

As a Store Manager at Community Choice Financial, you will utilize your leadership skills to coach and develop your team, ensuring high-quality standards and exceptional customer experiences. You will oversee daily operations in the absence of the General Manager, drive store performance, and implement local marketing strategies to foster growth. This role offers opportunities for professional development and exposure to corporate operations, enhancing your career trajectory.

Responsibilities

• Coach, lead, and develop all store employees to obtain new business and increase store growth.
• Identify local marketing strategies and participate in community events to drive revenue.
• Enforce adherence to quality standards and local laws, conducting audits as necessary.
• Supervise cash management and loss prevention, ensuring proper opening and closing procedures.
• Evaluate and process loan/pawn applications, assessing risk within established limits.
• Participate in the hiring and retention of new employees.
• Develop work schedules based on budget and store needs.
• Handle complex customer situations with integrity and professionalism.
• Maintain store appearance and address facilities needs, including marketing displays.
• Work efficiently in a fast-paced environment and manage multiple tasks.

Requirements

• High School Diploma or equivalent required
• Minimum one year of supervisory or relevant leadership experience
• Minimum one year customer service, retail, and/or sales experience
• Hands-on cash management experience
• Excellent verbal and written communication skills
• Proficiency in using phone systems, Point of Sale, Microsoft Office, and other systems
• Must be at least 18 years of age (19 in Alabama)
• Background check required.

Nice-to-haves

• Experience in check cashing, document verification, money order processing
• Bilingual English/Spanish is a plus
• Ability to work with corporate teams during rotational training
• Adaptability to shifting between store and corporate responsibilities

Benefits

• Comprehensive Store Manager training program
• Access to a robust learning management system
• Performance-based bonus plan
• Multiple coverage choices for medical insurance
• Traditional 401(k) and Roth 401(k) with company match
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits including dental, vision, and pet insurance
• Paid Time Off (12 days per year plus additional days for service)
• Diverse Culture and Inclusive Environment