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Store Manager
$83,200 - $104,000/Yr
Dairy Queen - Sedro-Woolley, WA
posted 2 months ago
Full-time - Mid Level
Sedro-Woolley, WA
Food Services and Drinking Places
About the position
The Store Manager at Dairy Queen is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer service, and managing a team of employees. This role involves maintaining operational standards, managing costs, and fostering a positive work environment while driving sales and achieving business goals.
Responsibilities
- Oversee daily operations of the store and ensure compliance with company standards.
- Manage and develop a team of employees, providing training and coaching as needed.
- Maintain a strong focus on customer service and hospitality, engaging with customers effectively.
- Manage costs of goods and labor to ensure profitability.
- Set clear goals for the business and work actively to achieve and exceed these goals.
- Ensure the store is organized and detail-oriented, managing multiple areas simultaneously in a fast-paced environment.
- Utilize Point of Sale systems and computer proficiency to manage store operations.
Requirements
- Minimum 2-5 years of management experience, preferably in a store manager role.
- High School diploma or equivalent required.
- Proven track record of effectively managing costs and labor.
- ServSafe certification is a plus.
- Strong hospitality and customer service skills.
Nice-to-haves
- Experience in a fast-paced QSR environment.
- Ability to motivate and retain a strong team.
Benefits
- Competitive compensation
- Bonus program
- Paid vacation
- Flexible schedules
