Store Manager

Sportsman's Warehouse - Cape Coral, FL

Full-time - Manager

Cape Coral, FL

101-250 employees

General Merchandise Retailers

About the position

At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories. Our story began in 1986 when we opened our first store in Midvale, UT. We now have over 147 locations across the US and growing. We have plenty of opportunities and upward mobility for individuals wanting to begin their employment journey with us. The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.

Responsibilities

• Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.
• Meet sales goals by training, and providing feedback to sales staff.
• Ensure high level of customer satisfaction through excellent service.
• Maintain and review inventory, labor, department, and store sales reports.
• Oversee and audit cycle counts and price changes.
• Review and sign off on gun log paperwork and keep store compliant with all ATF regulations.
• Oversee opening and closing procedures.
• Manage the Pro-Form, Spiff, and ExpertVoice programs.
• Manage store events, hours, and employment opportunities on the Company website.
• Oversee sales training program, ensuring that all employees receive the required training on a semi-annual basis.
• Supervise merchandising of entire store ensuring that the entire store is clean, faced, and straight at all times.
• Work closely with buying staff to recognize sales trends and customer needs.
• Train, and develop the Department Managers in their daily duties; including, hiring, personnel coaching, and management to assess training needs and build career paths.
• Enter and maintain Department Manager schedules in time and attendance system and back up payroll functions in Office Manager's absence.
• Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store.
• Address all issues that arise from staff or customers (complaints, grievances, etc.).
• All other duties as assigned.

Requirements

• Proven successful experience as a retail manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good verbal and written communication and interpersonal skills
• Bachelor's degree in Business Administration or related field preferred
• A minimum of 5 years of experience as a retail store manager required, preferably in the outdoor industry

Benefits

• Health, Dental & Vision Insurance
• Paid Time Off
• Industry Leading Employee Discounts
• Life Insurance
• 401K w/ Employer Match
• Employee Stock Purchase Plan
• Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
• Employee Assistance Program
• Employee Appreciation Activities