Store Manager

Staples - Ames, IA

Full-time - Mid Level

Ames, IA

Merchant Wholesalers, Nondurable Goods

About the position

As a General Manager at Staples, you will play a pivotal role in fostering a collaborative and inclusive retail environment while driving business success. This position emphasizes community engagement, merchandise sales, and customer service, ensuring that the store reflects Staples' values and commitment to its customers. You will lead a team-oriented culture, focusing on empowering your staff and enhancing customer experiences, particularly for small business clients.

Responsibilities

• Provide strong leadership in community engagement, customer service, sales, and team development.
• Ensure the store culture embodies Staples values and commitment to the community.
• Develop a consultative and customer-centric environment for small business customers.
• Empower your team to learn, grow, and deliver through teaching, coaching, and inspiring.
• Lead merchandise sales, print & marketing services, and retail operations.
• Drive profitable sales and margin while reducing variability and improving performance year over year.
• Hold yourself and your team accountable for flawless execution of operational excellence.
• Coach every manager and supervisor to create a culture of consultative selling and total solutions.
• Overall leadership of running a store; additional responsibilities as needed or assigned.

Requirements

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager.
• Store Operations experience with analysis, planning, financial acumen, and driving results.
• Experience creating a customer-centric environment and working in a consultative selling environment that provides customers a total solution.
• Experience developing a team in operational excellence to drive profitable year-over-year sales and margins.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Nice-to-haves

• Bachelor's Degree in Business or related field.
• Ability to engage with the community and network & support small business customers.

Benefits

• Full medical benefits package
• 401(k) with company match
• Two bonus plans
• Generous paid time off
• Career development program
• Weekly pay
• Associate store discount
• Discounts on mobile plans and other retailers