Bridgestone Corporation - Buckeye, AZ
posted 2 months ago
Full-time - Entry Level
Buckeye, AZ
10,001+ employees
Plastics and Rubber Products Manufacturing
About the position
The Store Manager is responsible for overseeing all aspects of store operations, including team selection, coaching, and development, as well as managing merchandising, advertising, and promotions. This role focuses on driving sales, enhancing customer satisfaction, and ensuring the store meets its financial goals while providing a supportive environment for teammates.
Responsibilities
- Customer service.
- Drive store sales & promotions.
- Build customer satisfaction & loyalty creating results for teammates, customers and the company.
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets and store goals.
- Keep records and relevant financial information current.
- Manage, schedule and assign staff according to their skill level.
- Attend paid training to stay up-to-date with new developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure they are satisfied with received.
- Other duties as assigned.
Requirements
- High School Diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem solving skills as it relates to customer complaints.
- Aptitude to manage inventory, order scheduling, and merchandising displays.
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict resolution skills.
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Nice-to-haves
- 2 year college degree or equivalent.
Benefits
- Medical, Dental and Vision - Starting day 1 for all our teammates
- Paid vacation and holidays
- On-the-job training and company-funded ASE certifications
- Tuition reimbursement program
- Flexible work schedule
- 401(k) match
- On demand pay (daily pay) program available
