Store Manager

Sunrise Health Foods - Lansing, IL

Full-time - Mid Level

Lansing, IL

Food and Beverage Retailers

About the position

The Store Manager at Sunrise Health Foods is responsible for overseeing daily operations, ensuring high levels of customer service, managing staff, and maintaining compliance with labor laws. This role involves recruiting, training, and developing employees while also handling payroll and inventory management. The Store Manager plays a crucial role in promoting sales and maintaining store cleanliness and organization.

Responsibilities

• Perform human resource duties including recruiting new staff and maintaining personnel files according to labor laws.
• Ensure the highest level of customer service is provided by all employees.
• Maintain communication with all employees and assist in team building and staff development.
• Manage staff discipline and documentation issues, including discipline and termination as needed.
• Ensure proper floor coverage throughout the day and react quickly to call-ins.
• Provide employees with the necessary supplies and tools for excellent customer service.
• Carry out corrective action and progressive discipline as necessary.
• Perform payroll duties twice monthly and maintain records of employee time cards.
• Complete daily store rounds, delegate tasks, and follow up on timely completion.
• Work with the Chief Operating Officer to promote sales through events and promotions.
• Oversee incoming inventory and ensure timely stocking of freight to the sales floor.
• Collaborate with the Corporate Buyer to ensure accurate pricing and stock levels.
• Monitor and order low-in-stock and out-of-stock items.
• Address facility maintenance and repairs promptly.
• Maintain overall store cleanliness and balance tills and safe daily with the bookkeeper.
• Shop competitors and report findings to identify competitive strategies.
• Attend product training sessions and relay information to store employees.
• Maintain open communication with the Chief Operating Officer and other stakeholders.
• Demonstrate integrity and uphold company policies and procedures.

Requirements

• Experience in human resources and labor law compliance.
• Strong leadership and team management skills.
• Excellent customer service skills and a commitment to maintaining high standards.
• Ability to manage payroll and employee records accurately.
• Strong organizational skills and attention to detail.
• Effective communication skills with various stakeholders.

Nice-to-haves

• Experience in retail management or a similar role.
• Knowledge of inventory management systems.
• Familiarity with sales promotion strategies.

Benefits

• Competitive salary
• Employee discounts
• Opportunities for professional development