Store Manager

$78,595 - $88,419/Yr

H&M - Toms River, NJ

Full-time - Mid Level

Toms River, NJ

10,001+ employees

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Store Manager at H&M, you will oversee the overall customer experience in your store, ensuring high standards of visual and commercial presentation. You will lead the store team, fostering an inclusive culture and driving sales performance through strategic planning and analysis. Your role involves managing store operations, developing your team, and maintaining awareness of market trends and competition.

Responsibilities

• Ensure high visual and commercial standards in the store according to global and regional strategies.
• Lead the store team to excel in customer service and sales performance.
• Analyze sales data and create plans to optimize results and profits.
• Promote customer loyalty initiatives and sustainability practices in-store.
• Manage store maintenance and ensure cost-efficient operations.
• Recruit, onboard, and develop team members, conducting performance evaluations and succession planning.
• Maintain a clean and tidy sales floor and back of house, ensuring high fashion quality and garment care.
• Ensure compliance with all procedures, routines, security, and legal requirements.

Requirements

• Proven experience in a leadership position within retail management.
• Strong analytical skills and ability to work with sales statistics.
• Excellent communication and team coaching skills.
• Experience in talent and performance management.

Nice-to-haves

• Experience in succession planning.
• Knowledge of local fashion trends and competitors.

Benefits

• 401(k)
• Commuter assistance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance