Store Manager

Amazon - Wynnewood, PA

Full-time - Mid Level

Wynnewood, PA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Store Manager role at Amazon is focused on leading the operations of a grocery store in the Greater Wynnewood area. This position is responsible for ensuring exceptional customer experiences by managing a team of Assistant Managers and grocery associates. The Store Manager will analyze business metrics to drive performance, maintain a positive team culture, and execute scalable processes within the store. The role requires a strong commitment to customer satisfaction, safety, and continuous improvement in a dynamic retail environment.

Responsibilities

• Manage a team of assistant managers, including setting goals, relaying expectations, and managing performance.
• Delegate and influence to drive exceptional results in the store, executing standard operating procedures and identifying areas for improvement.
• Analyze data and guide the team to adjust as needed, using business metrics to measure and drive performance.
• Create and maintain a culture of engagement by listening to feedback from leaders, associates, and customers, and implementing solutions to problems.
• Ensure a safe, clean, and secure environment for employees, customers, and products.
• Work in a physical environment, including the ability to lift up to 49 pounds and remain on feet for shifts.
• Work flexible hours including nights, weekends, and holidays.

Requirements

• 4+ years of leadership experience in a customer-facing retail, hospitality, or grocery environment (including 1+ year directing store operations as a Store Leader, or equivalent), or 2+ years of Amazon (Blue Badge/FTE) experience.
• Bachelor's degree from an accredited university or 8+ years of customer-facing retail, hospitality, or grocery industry experience.

Nice-to-haves

• 8+ years of customer-facing grocery industry experience.
• 1+ years directing store operations as Store Leader, or equivalent.
• Strong verbal communication and interpersonal skills.
• Experience working independently in an ambiguous environment with minimal supervision.
• Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
• Demonstrated success in problem solving and delivering results.
• Demonstrated ability to attract, hire, and develop high-performing teams.
• Passion for Amazon and commitment to delighting customers.

Benefits

• Diverse and inclusive workplace
• Equal opportunity employer
• Accommodations for individuals with disabilities