Store Manager

$55,000 - $162,000/Yr

Tractor Supply - Hanceville, AL

Full-time - Entry Level

Hanceville, AL

Merchant Wholesalers, Durable Goods

About the position

The Store Manager position at Tractor Supply Company involves overseeing store operations, delivering exceptional customer service, and developing the skills necessary for effective team management. The role focuses on driving sales, managing inventory, and ensuring a positive shopping experience for customers while fostering a diverse and inclusive work environment.

Responsibilities

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering on the promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer's Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Creating and fostering a welcoming environment and sense of belonging in the Store.
• Scheduling, organizing, and planning daily activities for team members to ensure efficient store operations.
• Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Communicating company processes, policies, and directives to team members and evaluating their effectiveness.
• Learning how to create a desirable work environment through promotions, recognition, and empowerment.
• Problem solving and conflict resolution for both team members and customers.
• Learning sales and profit management, accountable for achieving top and bottom line.
• Promoting a safe and productive work environment.
• Managing the daily merchandise flow to ensure adequate in-stock and inventory controls.
• Learning the process of organizing merchandise resets to company specifications on a periodic basis.
• Implementing and sustaining merchandise presentation per company standards.
• Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
• Training on daily, weekly, and monthly processing of required paperwork including invoices, schedules, product orders, and returns.
• Training to do periodic sales forecasting, payroll analysis, and budget review.
• Training on documentation of team member evaluations and corrective action.
• Training on managing periodic price changes and communicating inventory needs to buyers and distribution centers.
• Learning how to work with buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• Learning how to coordinate and conduct special sales events and assist District Manager and other Store Managers in solving district issues.
• Setting the tone for and reinforcing the mission and values of Tractor Supply Company and developing the store as the 'Employer of Choice'.
• Learning how to address team member issues and concerns, working with HR team when necessary.
• Learning how to assess and develop team members for advancement within the organization.
• Training to be responsible for budgeting and sales forecasting and auditing store processes.

Requirements

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver's license.
• High school diploma required; Bachelor's degree in Agricultural-Science or Business related field preferred.

Nice-to-haves

• Valid driver's license if driving for company business.
• Ability to process information and merchandise through system and POS Register system.
• Ability to read, write, and count to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Ability to operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Ability to move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Willingness to work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Ability to work a minimum of 52 hours per week.
• Ability to stand and walk for long periods of time often up to four hours straight without a break.

Benefits

• Career growth opportunities
• Employee discounts
• Health insurance
• 401k plan
• Paid time off
• Flexible scheduling