STORE OFFICE/ADMIN SUPPORT

Kroger - Ann Arbor, MI

Part-time - Entry Level

Ann Arbor, MI

1,001-5,000 employees

Food and Beverage Retailers

About the position

As a Store Office/Admin Support at Kroger, you will play a crucial role in providing exceptional customer service in a safe and clean environment, ensuring that customers feel valued and appreciated during their visits. Your responsibilities will include treating customers and employees fairly and ethically, promoting an inclusive work environment, and being a responsible member of the community. You will be tasked with providing the right products at the right time, ensuring fair and accurate pricing, and demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Kroger has a rich history, having grown from a small grocery store in Cincinnati over a century ago to the nation's largest grocer, operating nearly 2,800 stores across 35 states under 28 different names. As America's grocer, Kroger takes pride in uniting diverse teams who share a passion for food and people, all with the common purpose of feeding the human spirit. The company is committed to creating amazing experiences for customers, communities, and employees alike, with food at the heart of everything they do. At Kroger, people matter. The company strives to provide the necessary ingredients for employees to create their own recipe for success, both at work and in life. If you are caring, purpose-driven, and eager to learn, your potential for growth is limitless. Whether you are looking for a part-time position or a new career path, Kroger offers fresh opportunities for you to join their family and contribute to their mission.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and return visits.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions and resolving problems/concerns.
• Set up cash drawers for front end personnel and reconcile individual cash drawers and safe.
• Ensure all record keeping and documentation is compliant with company and federal standards, including Anti-Money Laundering regulations.
• Transfer cash drawers from safe to front end and perform booth accounting procedures needed for balancing the store.
• Receive, count, and verify cash boxes of coin and media from the bank, and prepare cash and media deposits for the bank.
• Operate various machines, computers, and terminals at the Service Desk, key in information, and run various reports on terminals.
• Complete various accounting reports and forms accurately and in a timely manner.
• Handle Western Union transactions and communicate effectively on the telephone and public address system.
• Utilize payroll system to encode and bundle checks for processing.

Requirements

• High School Diploma or equivalent is required.
• Proficient with and the ability to learn new computer skills.
• Understanding of basic math functions: addition, subtraction, multiplication, and division.
• Ability to read and comprehend technical instructions.

Nice-to-haves

• Previous comparable experience in bookkeeping processes.