Store Office Admin Support

$35,318 - $41,912/Yr

Kroger - Manhattan Beach, CA

Part-time - Entry Level

Manhattan Beach, CA

101-250 employees

Food and Beverage Retailers

About the position

As a Store Office Admin Support at Ralphs, you will play a crucial role in providing exceptional customer service in a safe and clean environment, ensuring that customers feel welcomed and valued. Your responsibilities will include treating customers and employees fairly and ethically, promoting an inclusive work environment, and being a responsible member of the community. You will be tasked with providing the right products at the right time, ensuring fair and accurate pricing, and demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Ralphs, a part of the Kroger family of companies, has a rich history of innovation and a commitment to creating amazing experiences for customers and communities. With over 180 stores in California, Ralphs is dedicated to feeding the human spirit through food and community engagement. In this role, you will have the opportunity to grow and develop your skills in a supportive environment that values your contributions and encourages your potential. Your position will involve various bookkeeping processes, including setting up cash drawers for front-end personnel, reconciling cash drawers and safe, and ensuring compliance with company and federal standards. You will also be responsible for handling cash transactions, operating various machines and terminals, and completing accounting reports and forms. This role requires a proactive approach to safety, including reporting any unsafe conditions or incidents to management. If you are caring, purpose-driven, and eager to learn, this part-time position offers a fresh opportunity to join the Ralphs family and contribute to a positive customer experience.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and return visits.
• Create an environment that makes customers feel welcome, important, and appreciated.
• Set up cash drawers for front-end personnel and reconcile individual cash drawers and safe.
• Ensure compliance with record-keeping and documentation standards, including Anti-Money Laundering regulations.
• Perform booth accounting procedures needed for balancing the store.
• Receive, count, and verify cash boxes of coin and media from the bank.
• Count and prepare cash and media deposits for the bank.
• Operate various machines, computers, and terminals at the Service Desk.
• Key in information and run various reports on terminals.
• Complete various accounting reports and forms accurately and timely.
• Handle Western Union transactions and communicate effectively on the telephone and public address system.
• Utilize payroll systems to encode and bundle checks for processing.
• Order supplies using appropriate systems and reinforce safety programs by complying with safety procedures.

Requirements

• High School Diploma or equivalent is required.
• Proficient with computer skills and the ability to learn new software quickly.
• Basic math skills including addition, subtraction, multiplication, and division.
• Ability to read and comprehend technical instructions.
• Previous experience in bookkeeping processes is preferred.

Nice-to-haves

• Experience in a retail environment or customer service role is a plus.
• Familiarity with cash handling and accounting procedures.

Benefits

• Part-time flexible scheduling options.
• Opportunities for career growth and development within the company.
• Employee discounts on products and services.