STORE OFFICE/ADMIN SUPPORT

Kroger - Palos Verdes Estates, CA

Part-time - Entry Level

Palos Verdes Estates, CA

101-250 employees

Food and Beverage Retailers

About the position

The position involves providing exceptional customer service in a safe and clean environment, ensuring customer satisfaction and return visits. The role emphasizes treating customers and employees fairly, promoting inclusivity, and maintaining ethical standards while delivering the right products at fair prices. The company values respect, honesty, integrity, diversity, inclusion, and safety, aiming to create a welcoming atmosphere for all customers.

Responsibilities

• Provide exceptional customer service to ensure customer satisfaction and return visits.
• Create a welcoming environment for customers by answering questions and resolving concerns.
• Set up cash drawers for front end personnel and reconcile individual cash drawers and safe.
• Ensure compliance with record keeping and documentation standards, including Anti-Money Laundering regulations.
• Transfer cash drawers from safe to front end and perform booth accounting procedures for balancing the store.
• Receive, count, and verify cash boxes of coin and media from the bank.
• Count and prepare cash and media deposits for the bank.
• Operate various machines, computers, and terminals at the Service Desk.
• Complete various accounting reports and forms accurately.
• Handle Western Union transactions and communicate effectively on the telephone and public address system.
• Utilize payroll systems and encode and bundle checks for processing.
• Order supplies using appropriate systems and reinforce safety programs by complying with safety procedures.

Requirements

• High School Diploma or equivalent.
• Proficient with and ability to learn new computer skills.
• Understanding of basic math functions: addition, subtraction, multiplication, and division.
• Ability to read and comprehend technical instructions.
• Previous comparable experience in bookkeeping processes is desired.

Nice-to-haves

• Experience in a high-paced retail environment.
• Ability to manage conflict in a reasonable and nonconfrontational manner.
• Experience working with diverse populations, including minors and individuals with special needs.

Benefits

• Opportunities for career growth and development.
• Supportive work environment that values diversity and inclusion.
• Flexible scheduling options for part-time or full-time positions.