Store Operations Specialist
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About The Position
The Store Operations Specialist (SOS) plays a crucial role in the logistics and operations of the store, focusing on leading and training teams to perform all freight functions effectively. This includes unloading, processing, stocking, and resetting merchandise to ensure that the store is well-stocked and organized for customers. The SOS is responsible for creating a positive shopping experience for customers by ensuring that all products are available and accessible. This position requires a strong commitment to safety and efficiency, as the SOS must adhere to company policies and procedures while managing freight operations. In addition to overseeing freight functions, the Store Operations Specialist is tasked with maintaining high standards of cleanliness and organization in the receiving area, following the 5S methodology (Sort, Straighten, Systematic cleanup, Standardize, and Sustain). The SOS leads the team in executing these tasks, ensuring that all specialists are focused on their designated areas. This role also involves performing cashier duties accurately, processing transactions in accordance with company policies, and ensuring compliance with incident reporting protocols. The SOS must be proactive in performing store recovery tasks and housekeeping duties as needed during stocking efforts. This includes operating all necessary equipment safely and efficiently, while also ensuring a safe working and shopping environment. The Store Operations Specialist is expected to execute company directives and policies thoroughly and in a timely manner, contributing to the overall success of the store operations.
