Store Operations Specialist
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About The Position
The Store Operations Specialist (SOS) plays a crucial role in leading and training teams to perform all freight functions within the store. This includes unloading, processing, stocking, and resets of merchandise to ensure that products are available for customers. The SOS is responsible for creating a positive shopping experience for customers by ensuring that all operations run smoothly and efficiently. This position requires a strong focus on safety and compliance with company policies, as well as the ability to manage and motivate a team effectively. In addition to leading the team, the SOS is tasked with maintaining high standards of cleanliness and organization in the receiving area, adhering to the 5S methodology (Sort, Straighten, Systematic cleanup, Standardize, and Sustain). The SOS will also perform cashier duties, ensuring that all transactions are processed accurately and in accordance with company policies. This role requires a proactive approach to incident reporting and store recovery tasks, ensuring that the store remains a safe and welcoming environment for customers. The SOS will operate various equipment safely and efficiently, and will be responsible for executing company directives and policies in a timely and thorough manner. This position is essential for maintaining product availability and ensuring that the store meets its operational goals.
