STORE/OVERNIGHT CLERK

$45,448 - $45,448/Yr

Quality Food Centers - Portland, OR

Part-time - Entry Level

Portland, OR

51-100 employees

Food and Beverage Retailers

About the position

The Store/Overnight Clerk at Quality Food Centers (part of Kroger) is responsible for creating an outstanding customer experience through exceptional service. This role involves maintaining a safe and clean environment, assisting the department manager in achieving sales and profit goals, and ensuring adherence to quality assurance standards. The position emphasizes the importance of customer service and the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist the department manager in reaching sales and profit goals.
• Monitor all established quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness and review sell by dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents and report all safety risks/issues.

Requirements

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Nice-to-haves

• Any retail experience.
• Second language (speaking, reading and/or writing).

Benefits

• Part-time position with flexible scheduling.