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Store Support-Gainesville

$25,000 - $36,000/Yr

The Home Depot - Gainesville, TX

posted 4 months ago

Full-time
Onsite - Gainesville, TX
Building Material and Garden Equipment and Supplies Dealers

About the position

The Store Support position at Home Depot involves various non-sales functions aimed at enhancing customer satisfaction. Associates are responsible for ensuring an outstanding order fulfillment experience, assisting customers, and providing administrative services. This role requires direct interaction with customers and vendors, emphasizing teamwork, attention to detail, and effective time management skills.

Responsibilities

  • Ensure outstanding customer order fulfillment experience.
  • Assist customers in the lot and provide administrative services.
  • Direct customers to store departments or merchandise.
  • Answer customer questions regarding product order status.
  • Handle cash management and program compliance.
  • Work cooperatively with other associates, vendors, and carriers.

Requirements

  • Detail-oriented with proven time management skills.
  • Ability to work cooperatively with others and with little supervision.
  • Demonstrate a high level of integrity at all times.
  • Respond to operational concerns of all associates.

Nice-to-haves

  • Experience in customer service roles.
  • Familiarity with retail operations.
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