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The Client Operations Director (COD) at Stratascale is responsible for managing large, complex accounts for Fortune 1000 clients within the Project Management Office (PMO). This role involves transforming client requests into actionable projects, ensuring successful delivery across multiple workstreams, and maintaining strategic communication with clients' executive management. The COD serves as the primary point of contact for assigned accounts, collaborating with internal teams to align project strategies with client needs and providing regular updates on program progress.