Stratascale Sr. Service Delivery Consultant - Cybersecurity

$90,000 - $165,000/Yr

Shi International Ltd - Montgomery, AL

Full-time - Senior

Remote - Montgomery, AL

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Senior Service Delivery Consultant at Stratascale is a pivotal role within the advisory and consulting services organization, focusing on the delivery of cybersecurity offerings. This position is responsible for ensuring the seamless execution of technical consulting services, managing project budgets, developing comprehensive project plans, leading cross-functional teams, and overseeing project communications. The consultant will also play a key role in change management strategies to facilitate the successful adoption of new technologies and processes by clients.

Responsibilities

• Manage multiple high-complexity projects with significant visibility.
• Plan and execute projects according to Stratascale best practices, ensuring timely completion within budget and client satisfaction.
• Develop and execute detailed project plans encompassing all phases of delivery.
• Actively manage project scope and create change requests as necessary.
• Lead cross-functional teams and creatively solve problems.
• Communicate project status and risks to stakeholders, including executive leadership.
• Contribute to process improvement activities and mentor team members.
• Assist in pre-sales efforts by evaluating requirements and supporting Statement of Work preparation.
• Analyze project metrics and coach other project managers.

Requirements

• Bachelor's degree or equivalent experience.
• 7+ years of direct client-facing project management experience.
• Working knowledge of cybersecurity projects, particularly in Identity Management and Governance, Risk, and Compliance (GRC).
• Ability to develop and implement project management processes.
• Understanding of contracts and Statements of Work related to service delivery.
• Familiarity with systems like MS Project Plan, CRM, and Professional Services Automation systems.
• Strong people management and communication skills (written, verbal, presentation).
• Self-starter with the ability to work independently.
• Previous experience in IT service delivery and operations.

Nice-to-haves

• Skilled in Microsoft Project Planning and MS Suite tools.
• Understanding of procurement vehicle complexities (AX/SHI.com/CRM).

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account