Shi International Ltd - Juneau, AK

posted about 1 month ago

Full-time - Senior
Remote - Juneau, AK
5,001-10,000 employees
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Stratascale is seeking a Senior Service Delivery Consultant to lead the delivery of cybersecurity consulting services. This role involves managing complex projects, ensuring they are completed on time and within budget, and facilitating the successful adoption of new technologies by clients. The consultant will work closely with cross-functional teams and will be responsible for project planning, risk management, and communication with stakeholders.

Responsibilities

  • Manages multiple projects with high complexity and visibility
  • Accountable for planning and execution of projects according to Stratascale best practices
  • Development and execution of a detailed project plan that includes all phases of project delivery
  • Actively manage project scope, including the creation and execution of change requests as needed
  • Assemble and lead the project team which includes internal/external resources and partners
  • Effectively communicate project status, risks, etc. to appropriate individuals throughout the organization
  • Contribute to process improvement activities and mentor others
  • Assist the pre-sales effort to evaluate requirements and provide guidance in support of Statement of Work preparation
  • Understand and analyze reported project metrics
  • Coach and mentor other project managers

Requirements

  • 4 year completed Bachelor's degree or equivalent experience
  • 7+ years direct client-facing project management experience
  • Working knowledge of cybersecurity projects, specifically focusing on Identity Management and Governance, Risk, and Compliance (GRC)
  • Ability to develop and implement PM processes in support of the project
  • Ability to read a contract/Statements of Work and understand company's commitment to the client
  • Understanding of various systems to perform day to day responsibilities (ex: MS Project Plan, CRM, Professional Services Automation systems)
  • Strong people management skills
  • Strong communication skills (written, verbal, presentation)
  • Self-starter / able to work independently
  • Previous experience in IT service delivery and operations

Nice-to-haves

  • Skilled in Microsoft Project Planning and MS Suite tools
  • Understanding of the complexities of procurement vehicles (AX/SHI.com/CRM)

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401K
  • Flexible spending account
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